Accessibility

Our Measures to Support Accessibility

Daniels-Head Insurance Agency, Inc. (hereinafter referred to as “DHIA”) takes the following measures to ensure the accessibility of this website:

Include accessibility as a requirement for all web content.

• Content must meet WCAG 2.2 A, and should meet AA as feasible.
• Assign clear accessibility goals and responsibilities.
• Ensure content authors have accessibility knowledge and skills.
• Include accessibility as part of our mission.
• Include accessibility throughout our internal policies.
• Usability test with participants with disabilities.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) standard defines requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. “Fully conforms” means that the content meets all of the WCAG requirements at the specified Level without exceptions.

DHIA website content posted since September 2024 conforms to WCAG 2.2 Level A. It partially conforms to Level AA.

Exceptions to Full Conformance

• Heading Structure: In some sections of our website, the heading structure may not follow a strictly sequential order.
• Heading Color Contrast: In limited instances, some headings on our website do not meet the required color contrast ratios.
• Third-Party Content: Our website incorporates some third-party code that may not be fully compliant with accessibility standards. While we make every effort to choose accessible third-party solutions, we cannot guarantee full compliance for all external components.

Older content conforms to earlier versions of WCAG. Most of the older content is archived and will not be updated.

Compatibility with Browsers and Assistive technology

The DHIA website is designed to be compatible with assistive technologies and the last two versions of major browsers.

The website is not designed for Internet Explorer 11 and earlier versions.

Technical Specifications

The DHIA website relies upon the following technologies for conformance with WCAG 2.2:

• HTML
• ARIA
• CSS
• SVG

The following technologies are used to improve accessibility and the user experience for everyone:

• JavaScript

Limitations and Alternatives

• PDFs and downloads are not currently accessible

Feedback

We welcome your feedback on the accessibility of the DHIA website. Please let us know if you encounter accessibility barriers.

• Email: info@dhia.com

Phone numbers and physical addresses are found on the Contact Us page.

We usually respond to accessibility feedback from e-mail within 1-2 business days. If you do not receive a reply to email within 1-2 business days, you can contact Kessley Saini at 760-320-1107.